This Privacy Policy describes how topmet.it (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information on what personal information we collect and why.
About your device
Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of collection: to load the site accurately for the user, and to perform analyses on the use of the site to optimize our site.
Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Order Information
Examples of personal information collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected by you.
Disclosure for a business purpose: Shared with our processor Shopify and Shippy Pro.
Customer Support Information
Examples of personal information collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection: to provide customer support.
Minors
The Site is not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request that we delete it.
Sharing personal information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you.For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en.You You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may opt-in to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
Legal basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
When you place an order through the site, we will retain your personal information for our records unless and until you ask us to delete it. For more information about your right to erasure, see the "Your Rights" section below.
Automated decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making produces a legal effect on you or similarly significantly affects you.
We [DO NOT] engage in any fully automated decision making that has a legal or similarly significant effect using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denial list of credit cards associated with denylisted IP addresses. This waiting list persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the personal data we hold about you, to transfer it to a new service, and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information below: info@topmet.it .
Your personal data will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States.For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookie
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to keep re-entering this information whenever you come back to the site or browse from one page to another. Cookies also provide information about how people use a site, for instance whether it is their first time or whether they are a repeat visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the shop
Function Name
_ab Used in connection with administration access.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with the shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reports and analysis
Function Name
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify Analytics.
Shopify_fs Shopify Analytics.
Shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics related to marketing & referrals.
_shopify_sa_t Shopify analytics related to marketing & referrals.
Shopify_y Shopify Analytics.
_y Shopify analytics.
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may have a negative impact on your user experience and some parts of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@topmet.it
Last updated: 07/07/2021
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority .